Trust & Verification Framework
What "Verified" Means
Building Verified Trust Between Consumers and Businesses. Our mission is to build verified connections through transparent reviews, verified ownership, and AI-backed moderation.
Our Vision: Tellacity Everywhere
To be the universal symbol of trust. We help people make confident decisions by connecting them to verified feedback and authentic business profiles.
Consumers: Make confident decisions through real reviews from verified customers.
Businesses: Earn credibility by responding, improving, and growing through authentic engagement.
Our Verification Principles
In 2025, Tellacity added "Relevance," reaffirming our commitment to continuous improvement.
Neutral
Balancing the rights of consumers and businesses alike.
Open
Everyone can share genuine experiences and respond.
Fair
Rules apply equally to all. No paid priority, no bias.
Transparent
We communicate clearly about what we do and why.
Relevant
We stay useful, accurate, and trustworthy as tech evolves.
The Journey of a Verified Review
A five-step process ensures every review on Tellacity earns its place.
Account Verification
The reviewer creates a verified Tellacity account, agreeing to clear community terms.
Review Submission
The consumer submits a review after a genuine experience (organic or invited).
AI & Manual Assessment
Our detection models screen millions of data points for anomalies.
Publication
If cleared, the review goes live and becomes visible to the public.
Safeguarding
Continuous monitoring identifies and removes fake or misleading content.
Verified Businesses
A Verified Business badge means a company has claimed its profile, verified ownership, and agreed to our code of integrity.
- Public "Verified Business" badge
- Access to analytics & response tools
- Eligibility for "Verified Review" filters
- Higher visibility in consumer searches
Safeguarding Trust
Our multilayered defense includes AI Moderation, Human Oversight, and Community Vigilance.
Taking Action
When misuse occurs, Tellacity acts decisively. We also pursue legal action against those who manipulate reviews.
Warnings Issued
21,000 (↑ 6%)
Educational alerts for first-time misuse
Formal Notices
6,000 (↑ 12%)
Cease and desist to repeat offenders
Public Warnings
10,000 (↑ 20%)
Red banners for serious breaches
Consumer Alerts
7,000 (↓ 30%)
Blue banners for risky industries
Business Removals
3,800 (↓ 18%)
Bad-fit or fraudulent businesses delisted
The Future of Verified Trust
As AI reshapes how people engage with online content, Tellacity is defining what verified authenticity looks like.
Our 2026 Commitments:
- Expand verified businesses to 500,000+
- Achieve 95% AI accuracy in detection
- Launch regional Trust Dashboards for transparency